I manage the Communities First Support Service at Wales Council for Voluntary Action and it is presently developing a range of online learning resources and courses for the CF workforce. These will complement our ‘traditional’ forms of support to the CF workforce:
- action learning
- bespoke consultancy
WCVA‘s Learning Zone will be hosting these resources and courses. In readiness for the launch of it and the ongoing development of learning materials I have been undertaking the University of Leeds’ Blended Learning Essentials: Getting Started course on The Open University’s Future Learn online platform.
It requires around four hours of learning a week for four weeks and I can complete it at my own pace and in my own time. It’s flexible as well; so if I do only two hours one week I can make it up the following week.
The course encourages you to reflect on the learning and as someone schooled in community development practice this has come naturally to me as I have started the course; the encouragement is always helpful though!
One thing that struck me immediately was the informality and friendliness of the experience. It was very welcoming with a simple film introducing the institution, the platform, the educators and examples of the forthcoming learning content. I was encouraged to introduce myself via a learners’ forum and, without realising the function existed, attracted a follower within minutes. It has a look, feel and lexicon similar to those of social media platforms. On reflection I suppose this allows for a more sociable aspect to the learning. There’s no common room, refectory or (*hiccup*) student bar to where one can share learning experiences, collaborate or socialise with other learners/students; so the forums allow for more peer-interaction and doesn’t make the blended learning experience as lonely as one might fear it will be.
This is interesting from the point of view of the CF workforce. I am of the opinion that there is insufficient interaction between the CF workforce, certainly beyond county and cluster boundaries; and therefore we don’t learn from each other as much as we might. Our Learning Zone will have a forum capacity and perhaps this is something that could be made more prominent. Again, much like social media platforms with a personal avatar and opportunity to describe oneself, the profile function aids this.
The Blended Learning Essentials introduction was not only welcoming but practically helpful as well. This has also highlighted the importance of practical ‘how to’ guides for people; with our Learning Zone, it is not enough for us to expect to ‘build it and they will come’.
For learners unfamiliar with online learning it is not only the course that needs introducing but the platform itself and environmental considerations. With this in mind the Blended Learning Essentials course features a short video (there are lots of visual resources, which as a visual learner I greatly appreciate) that helps make the “learning experience effective and enjoyable” including advice on how to make your environment conducive to learning; how to take notes; how to listen and reflect, and several other key preparatory aspects to learning.
We must not assume that the CF workforce are learning ready. People may not have undertaken learning (of any nature, not just online) for a while. Neither is the CF workforce a traditional office-based workforce. A large proportion of it works remotely, peripatetically, in community venues without ready access to a PC, or only has hand-held devices available to work on. It is feasible that CF workers will be learning in short sharp bursts and our Learning Zone needs to be responsive to this.
So, so far so good.
I have been made to feel welcomed and valued as a learner. I have already begun to think of some changes to make to our learning Zone and have completed my first blog. Now I just need to catch up as I’ve already fallen behind because work gets in the way!
Featured image from nelsoncroom.co.uk